Frequently asked questions

What are the Delivery Options?

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We offer delivery within two working days at 10 QAR. We charge QAR 50 for deliveries to Al-Khor, Ummbab, Dukhan, Shamal, Al-Shahaniya and Ar-Ruwais

Is Delivery free all over Qatar?

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We Charge QAR 10 for deliveries inside Doha city ( Free Delivery over QAR 500 Orders inside Doha city)

We charge QAR 35 for deliveries to Al-Khor, Ummbab, Dukhan, Shamal, Al-Shahaniya and Ar-Ruwais

Can I pay by Card on the Website?

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Yes, You can pay by card on the website and also on delivery through our wireless POS machine. You can pay by cash on delivery too.

What are the Payment Options?

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Currently we accept both Cash and Card on Delivery

And Pay by Card ( Visa/Master) on website.

How can I Cancel my Order?

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For Order Cancellation, you can either message us on WhatsApp (https://wa.me/97474439887) or let our Delivery Personnel know when he contacts you to Schedule the Delivery. You can also send us an email at info@tuzzut.com



How can I contact Customer Care?

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For all Enquiries/Remarks/Complaints, please Contact us on WhatsApp (https://wa.me/97474439887) or mail us at info@tuzzut.com

How do I know whether my order is confirmed?

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An Email/Text Message will be sent with the order confirmation

How do I receive the Invoice of my Order?

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The Invoice of the Purchase will be sent via Email/Text Message

What Details are required to place an order?

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The required Details are
  • Name
  • Place
  • Phone Number/Email
Our Delivery Personnel will contact you for the Location and to Schedule the Delivery
How can I Save my Details for the next Order?
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You can create an account with us by Registering at https://www.tuzzut.com/account/register
You can simply Log in with a Username and Password the next time you wish to place an Order

How do I know about the Newly Added Products?

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For New Product Alerts, Offers and Blogs, you can
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